Access to health records and how your information is used
The Data Protection Act gives you the right to see your health records by making a subject access request (SAR). No fee is charged to see your records but if you wish to take a copy there is a charge
- £10 for records that are held electronically
- up to £50 for records that are not available in electronic form or only partially available in electronic form
You will receive a response no later than 40 calender days after your application is received, your identity will be checked therefore a form of photo identification must be brought in, any relevant fees must be paid, you will then be given an appointment to view your records. A Doctor or member of the management team will be present at this appointment.
From April 2015 all patients will have online access to summary information in their records.
Patients will have access to:
- book appointments
- order repeat prescriptions
- view test results
- documents from 01/08/2015
To obtain access please inform the receptionist and they will enable access and provide you with a personal username and pass-code.
Your personal information
Sharing your records and your right to opt out
Information about you is used in a number of ways by the NHS and social care services to support your personal care and to improve health and social care services for everyone.
NHS Digital is the national NHS organisation with a legal responsibility to collect data as people make use of NHS and social care services. The data is used locally and nationally to help with planning, managing your care, supporting research into new treatments, identifying trends and issues and so forth, and is used to try to make services better for all. You can, however, choose not to have information about you shared or used for any purpose beyond providing your own treatment or care. You can choose not to have anything that could identify you shared beyond your GP practice. You can also choose for NHS Digital not to share information it collects from health providers any further.
If you have previously told your GP practice that you don’t want NHS Digital to share your personal confidential information for purposes other than your own care and treatment, your opt-out will have been implemented by NHS Digital from April 29 2016. It will remain in place unless you change it.
Speak to a receptionist to register an opt-out or end an opt-out you have already registered and they will update your medical record. We will also be able to confirm whether or not you have registered an opt-out in the past.
Access to records by a third party
The practice may be approached by non NHS for access to your medical records, this can include insurance companies if you have applied for any life insurance or life cover, employers and solicitors if you are proceeding with a claim for an accident. Your information will not be shared without appropriate written consent.
If you require further information please contact Rosemary Hyde (Practice Manager) or Barbara Chatterton (Information Governance Lead) on 0161 426 9050.
Summary Care Record
These are services offered by the practice which incur costs. A list of these services are shown below.
Why do GP’s charge fees? Your questions answered.
The National Health Service provides most health care to most people free of charge, but there are exceptions, for example prescription charges, and there are a number of other services for which fees are charged. This is because the service is not covered by the NHS, for example medical reports for insurance companies, claim forms for referral to private care and other letters and forms which require the GP to review the patient’s medical record.
GPs are not employed by the NHS. They are self-employed and have to cover their costs – staff, buildings, heating, lighting etc – in the same way as any small business does. The NHS pays the doctor for specific NHS work but for non-NHS work the fee has to cover the GP’s costs.
What is covered by the NHS and what is not?
The government’s contract with GP’s covers medical services to NHS patients. In recent years more and more organisations have been involving GPs in a whole range of non-medical work.
Examples of non-NHS services for which GPs can charge their NHS patients are;
- Certain travel vaccinations
- Private medical insurance reports
- Holiday cancellation claim forms
- Referral for private care forms
- Letters requested by, or on behalf of, the patient
Examples of non-NHS services for which GPs can charge other institutions are;
- Medical reports for an insurance company
- Some reports from DSS/Benefits agency
- Examinations of local authority employees
Why does it sometimes take my GP a long time to complete my form?
Time spent completing forms and preparing reports is done in the Doctors own private time .The Doctors have very heavy workloads and paperwork takes up an increasing amount of their time. You will need to allow 28 working days and some forms can take longer.
I only need a GPs signature – what is the problem?
When a GP signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. Therefore, in order to complete even the most simplest of forms, the GP needs to check the patient’s entire medical record. Carelessness or inaccurate reports can have serious consequences for the GP.
Charges at Bracondale Medical Centre
Bracondale Medical Centre has a list of fees displayed at reception and can be found on our website below.
Payment is by cash or cheque only at the time of collection.
Fees for Private Medical Services
FOR SERVICES NOT PROVIDED UNDER THE NHS
Please download a copy of the below form to see the charges.
All payments must be agreed in advance of completion of the work being requested
Payment is by cash or cheque, to Bracondale Medical Centre
All payment are to made on collection by Cash or Cheque